This Privacy Policy describes how Planner Duck collects, uses, and protects your information when you visit moccromedia.com or purchase a Planner Duck product.

1. Data we collect

• Contact information — name, email, and message when you use the contact form or email us directly.
• Payment information — handled entirely by our payment processor Alfan. We never see or store full card numbers.
• Order information — when you purchase, we receive your email and the bundle you selected.
• Usage information — standard web-server logs (IP address, user agent, page accessed), retained for 30 days for security purposes.
• Cookies — functional cookies only (session, language).

2. How we use it

• To deliver the products you purchase
• To respond to contact-form messages and support emails
• To send transactional emails (purchase confirmations, download links, account changes)
• To send occasional product updates (you can unsubscribe at any time)
• To detect and prevent fraud or abuse

3. Third parties

• Alfan — payment processing
• Hosting provider — where the website and database are hosted
• Email service — when we send transactional or product-update emails

We do not sell or rent your personal information. We disclose information only when required by applicable laws or court order.

4. Your rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and data
• Withdraw consent for marketing emails

To exercise any of these rights, email hello@moccromedia.com. We respond within 30 days.

5. Data retention

Web logs: 30 days. Customer account data: until you request deletion. Transactional records: 7 years where required by applicable accounting laws.

6. Security

The site is served over HTTPS. Payment data is tokenized at Alfan; we do not store card numbers.

7. Children

This service is not directed at children under 16. If a minor has provided information without consent, contact us and we will delete it.

8. Changes to this policy

We may update this policy occasionally. Material changes will be communicated via email to active customers.

9. Contact

Privacy questions: hello@moccromedia.com